Shipments within Canada, the 48 contiguous states, Alaska, Hawaii, U.S. territories and U.S. military locations may be shipped via a variety of carriers. UPS Ground is our primary shipping method.
However, depending on the products ordered and their destinations, your items may ship via UPS Ground, FedEx Ground, Sameday Right Away Ground, Clarke, US or Canada Mail, or truck.
Orders addressed to P.O. Boxes or APO/FPO military addresses will ship via U.S. Mail only. Some products cannot be shipped by U.S. Mail, in which case a physical street address will be required to deliver the order via an alternate carrier.
If you prefer using your own carrier or shipping account, contact us and provide your account number and we will call your shipper when your order is ready.
Many of our products are large and/or heavy and are therefore generally very expensive to ship via expedited delivery methods. Nevertheless, feel free to contact us, and we will be happy to provide you with a shipping quote for expedited delivery.
If you need a faster delivery service, contact us to get a quote.
In order to determine your shipping cost, we calculate an average which you can decide to pay by processing your order payment directly on our site. If you prefer to pay the exact shipping cost, you can contact us and we will quote you precisely. Most of the time, you saved money by paying our average estimated cost.
Shipping Rate Exceptions
Orders shipped outside of the contiguous 48 states (e.g. Hawaii, Alaska, Puerto Rico, Guam, US Virgin Islands, etc.) incur additional shipping costs. Orders addressed to P.O. Boxes or APO/FPO military addresses will ship via the U.S.
Mail only and may incur additional shipping costs. If additional shipping costs are incurred, customer service will contact you with the additional shipping costs for approval prior to shipment. In case of any error in the shipping cost, we reserve the right to get a hold on your order until our customer service contacts you for approval of the revised shipping cost.
We will never bill shipping cost that is not approved by our customer first.
Shipping Tracking Number
We will communicate with you the tracking number provided by the shipping company so you can track your shipment. Contact us anytime to get additional information at info [at] sportdirect.ca or by phone at 1-800-397-2795
Your order is taken care of quickly at the warehouse and delivered to your door or you can pick it up at our warehouse, it's free!
Once you received your order, You can re-pack it as the original and contact us to return it.
* No return for custom made products
Orders can be canceled and refunded at all-time prior to shipping. We handle cancel and refund within 24h. Really easy to handle and worry-free